{"id":13,"date":"2025-07-26T20:16:01","date_gmt":"2025-07-26T20:16:01","guid":{"rendered":"http:\/\/zumorrod.test\/?page_id=13"},"modified":"2026-01-18T10:52:15","modified_gmt":"2026-01-18T10:52:15","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/www.zumorrod.co\/ar\/returns-exchanges\/","title":{"rendered":"\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b8f9e4 e-flex e-con-boxed e-con e-parent\" data-id=\"9b8f9e4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-494f769a elementor-widget elementor-widget-text-editor\" data-id=\"494f769a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At\u00a0<strong>Zumorrod<\/strong>, we strive to ensure you are satisfied with your purchase. If you wish to return an item, please review the conditions below.<\/p>\n<h3>1. Eligibility for Returns<\/h3>\n<ul>\n<li>\n<p>Returns are accepted\u00a0<strong>within 15 days<\/strong>\u00a0from the date you receive your order.<\/p>\n<\/li>\n<li>\n<p>Items must be:<\/p>\n<ul>\n<li>\n<p>Unworn, unwashed, and unused<\/p>\n<\/li>\n<li>\n<p>In their original condition<\/p>\n<\/li>\n<li>\n<p>With all original tags and packaging intact<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>No return will be accepted without proof of purchase<\/strong>\u00a0(order confirmation or receipt).<\/p>\n<\/li>\n<\/ul>\n<h3>2. Refund Method<\/h3>\n<ul>\n<li>\n<p>Approved returns will be refunded\u00a0<strong>via bank transfer only<\/strong>.<\/p>\n<\/li>\n<li>\n<p>Refunds will be processed within\u00a0<strong>5\u20137 working days<\/strong>\u00a0after the returned item is received and inspected.<\/p>\n<\/li>\n<li>\n<p>Refunds will be issued\u00a0<strong>only to the original payer\u2019s bank account<\/strong>\u00a0used for the purchase, for security and fraud-prevention purposes.<\/p>\n<\/li>\n<li>\n<p>The customer is responsible for providing accurate bank details; Zumorrod is not liable for delays or losses resulting from incorrect information provided.<\/p>\n<\/li>\n<\/ul>\n<h3>3. If You Wish to Change an Item<\/h3>\n<ul>\n<li>\n<p>Zumorrod does\u00a0<strong>not offer direct exchanges<\/strong>.<\/p>\n<\/li>\n<li>\n<p>If you prefer a different size or style, you must\u00a0<strong>first return the item<\/strong>\u00a0according to this policy.<\/p>\n<\/li>\n<\/ul>\n<h3>4. Non-Returnable Items<\/h3>\n<p>The following items are\u00a0<strong>not eligible for return<\/strong>:<\/p>\n<ul>\n<li>\n<p>Customized, personalized, or made-to-order pieces<\/p>\n<\/li>\n<li>\n<p>Items damaged due to misuse or improper care<\/p>\n<\/li>\n<\/ul>\n<h3>5. Faulty or Incorrect Items<\/h3>\n<ul>\n<li>\n<p>If you receive a defective or incorrect item, you must contact us\u00a0<strong>within 24 hours<\/strong>\u00a0of delivery.<\/p>\n<\/li>\n<li>\n<p>Please provide photos of the item along with your order number.<\/p>\n<\/li>\n<li>\n<p>We will arrange a replacement or full refund, including delivery charges where applicable.<\/p>\n<\/li>\n<\/ul>\n<h3>6. Delivery Charges<\/h3>\n<ul>\n<li>\n<p>Original delivery fees are non-refundable.<\/p>\n<\/li>\n<li>\n<p>Return shipping costs are the customer\u2019s responsibility unless the item is faulty or incorrect.<\/p>\n<\/li>\n<\/ul>\n<h3>7. International Orders<\/h3>\n<ul>\n<li>\n<p>International returns must also be requested\u00a0<strong>within 15 days<\/strong>\u00a0of delivery.<\/p>\n<\/li>\n<li>\n<p>Customers are responsible for all return shipping fees, customs duties, and taxes incurred when sending items back to Zumorrod.<\/p>\n<\/li>\n<li>\n<p>Refunds will be processed\u00a0<strong>after the item clears customs and is received in its original condition<\/strong>.<\/p>\n<\/li>\n<li>\n<p>Delivery times for international refunds may take longer due to shipping and customs procedures.<\/p>\n<\/li>\n<\/ul>\n<h3>8. How to Request a Return<\/h3>\n<p>Please contact us through:<\/p>\n<ul>\n<li>\n<p>Email:\u00a0<a href=\"mailto:info@zumorrod.co\" target=\"_blank\" rel=\"noopener\">info@zumorrod.co<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/www.zumorrod.co\/ar\/contact\/\">Contact Page<\/a><\/p>\n<\/li>\n<\/ul>\n<p>Please include:<\/p>\n<ul>\n<li>\n<p>Order number \/ proof of purchase<\/p>\n<\/li>\n<li>\n<p>Reason for return<\/p>\n<\/li>\n<li>\n<p>Photo of the item (if applicable)<\/p>\n<\/li>\n<\/ul>\n<p><strong>Zumorrod reserves the right to refuse any return that does not meet the above conditions.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At\u00a0Zumorrod, we strive to ensure you are satisfied with your purchase. If you wish to return an item, please review the conditions below. 1. Eligibility for Returns Returns are accepted\u00a0within 15 days\u00a0from the date you receive your order. Items must be: Unworn, unwashed, and unused In their original condition With all original tags and packaging intact No return will be [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.zumorrod.co\/ar\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zumorrod.co\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.zumorrod.co\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.zumorrod.co\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zumorrod.co\/ar\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":0,"href":"https:\/\/www.zumorrod.co\/ar\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.zumorrod.co\/ar\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}